Privacy Policy

Date of publication: 10.10.2025

This Privacy Policy together with our Terms of Use apply to your use of our App Creon Wallet accessible 10.10.2025  (“App”). Throughout App, the terms “Company”, “we”, “us” and “our” refer Creon wallet.

For the purpose of this Privacy Policy, user and wherever the context so requires, “you”, “your” means any natural or legal person who is accessing App, its contents and using the services offered on or through App (“User”, “Users”, “you”, “your”).

This Privacy Policy sets out the basis which we apply to process any personally identifiable information (“Personal Data”) we collect from you, or that you provide to us. Please read this Privacy Policy carefully to understand our practices regarding your Personal Data and how we will process it. One of our main priorities is the privacy of our Users.

If you do not agree with this Privacy Policy in general or with any part of it, you should not use our App.

This Privacy Policy applies only to our online activities and is valid for visitors to our App with regards to the information that they share on App and/or App collects. This Policy is not applicable to any information collected offline or via channels other than this App.

1.      Who We Are

Creon wallet is the data controller and is responsible for your Personal Data. Our full details are:

Postal address: Vlkova 532/8, Žižkov, 130 00 Praha 3.

Email address: support@creon.ae

2.      Information We Collect

2.1.          Registration

• When you register to use App by establishing an account, we will collect following Personal Data:

• Full name;
• Email address;
• Electronic wallet details.
  • In order to keep your Personal Data accurate and complete, you can log in to review and update your account information via your account settings page. Inaccurate information may affect your ability to use our App, the information you receive when using App, and our ability to contact you.

2.2            When You Use App

• When you use our App, we will collect following Personal Data:

• User generated content: any data submitted by User of his/her own choice. When you use App, you may provide us with any text or images that you upload or provide to us in the context. Depending on the services and place of posting, this information can be available to some or all other Users.
• Communications data. We may receive Personal Data when you send us an email message or otherwise contact us.
• Financial Data. These data include bank account number, payment card details and other related financial data. They are also used for the control and identification of the User to prevent any risks related to money laundering or financing of terrorism.
• We may receive Personal Data when you provide information in response to a survey operated by us.
• Submissions data: your feedback, comments, opinions and other submissions with regard to our services.
• Behavioral data: information about the way you use our services, its frequency and etc. (e.g., log-ins, services segments used, page views).
• Browsing data: your IP address, name of your browser, name of your Internet provider, traffic source (including the source from which our App was installed on your device).
• Cookies stored in your browser by our App.
  • Moreover, the Company obtains Personal Data through third parties or if publicly available, namely as follows merchants and operators of marketplaces who provide the Company with personal data for the purposes of rendering services related to electronic money that the Client has chosen on a website operated by the Merchants or marketplaces.
  • We may require you to provide us with additional Personal Data as you use the App.
  • We also collect, use and share aggregated data such as statistical or demographic data for any purpose (“Aggregated Data”). Aggregated Data could be derived from your Personal Data but is not considered Personal Data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific software feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Policy.
  • We do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, data about your health data).
  • Depending on how you interact with us, we will process your Personal Data in order to:
• Provide the basic services under the Terms of Use, fulfill our contractual obligations;
• Respond to your requests, for example to contact you about a question you submitted to our customer service team;
• Inform you about changes in your services, our service offering and other important service-related notices;
• Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. Provide, improve, and personalize our services;
• Comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities, or in legal proceedings involving App;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our App, and for marketing and promotional purposes;
• Prevent and investigate fraudulent or other criminal activity.

3.      How Long We Store Your Personal Data

• We retain any of your Personal Data which we collect for as long as your App account is active according to the Terms of Use, and/or for as long as it is necessary to provide you with the services, and while we have a valid lawful ground for processing your Personal Data. We also erase your Personal Data after reaching the purposes for which we collected such data.
• Please consider that we have the right to continue to retain some of your user data even after complying with your request to delete such data in the following cases:

• We have the lawful basis to further process your data other than a consent from you. We may be required to do so in order to comply with applicable laws (for example, for tax or accounting reasons, know-your-customer, anti-laundering or other legal requirements and obligations);
• Your user data has been anonymized in the way it cannot be used for identifying you, and therefore is no longer your personal identifiable data.

4.      Transferring Your Data

4.1            Sharing Your Data with Third Parties

For the purposes of processing your Personal Data under this Privacy Policy Company may share your data with third parties.

• We require that our services providers agree to take reasonable steps to keep Personal Data that we provide to them secure. We do not authorize them to use or disclose your Personal Data except in connection with providing their services.
• In the future, we may enter into contracts with other partners. If this is the case, then we will make every reasonable effort to update the list of our partners which is provided in this Privacy Policy in a timely manner, but in any way no later than once every six months, or more often in the event of a significant change in our data processing practices.
• We minimize the amount of Personal Data we disclose to what is directly relevant and necessary to accomplish the specified purpose. Apart from the above, we do not transfer your Personal Data to any other third party without your prior approval.
• We may transfer your data to our counterparties (partners, merchants, affiliates and etc.) in different countries, including those which are located outside the Czech Republic. We do all our efforts, including those imposed on us by applicable law, to ensure an adequate level of Personal Data protection in each case, however, we would like you to consider that the countries to which we transfer your data may not have the same data protection laws as your jurisdiction. To facilitate our operations, Company may transfer, store and process your operations with our partners and service providers based outside of the country in which you are based. Laws in those countries may differ from the laws applicable to your country of residence. Where we transfer, store and process your Personal Data outside of Czech Republic we will ensure that the appropriate safeguards are in place to ensure an adequate level of protection such as through acceding to the Standard Contractual Clauses. Further details regarding the relevant safeguards can be obtained from us on request. Therefore, by using App or submitting Personal Data for any of the above purposes, you acknowledge that your Personal Data may be transferred or may be stored in Czech Republic or other countries outside of Czech Republic. Such countries may have data protection rules that differ from or are less stringent than those of your country.

4.2            Marketing Mailings

• If you provide us with your email address and agree to this Privacy Policy, we and our partners may send you emails regarding the products we offer. You can choose to opt out of receiving email from us at any time.
• If you provide us with your telephone number and agree to this Privacy Policy, we and our partners may send you texts regarding the products we offer. You can choose to opt out of receiving texts from us at any time by emailing us at support@platcore.io.

5.      Consent

• By submitting information, including Personal Data, you are expressly and voluntarily accepting the terms of this Privacy Policy.  You have the right to withdraw your consent to the App’s collection and use of your information, but your withdrawal of consent will not be retroactive.
• You should also be aware that we do not sell, rent your Personal Data or disclose it in exchange for money or other valuable consideration to any third parties and we shall not incorporate such practice in our business, unless providing you with a clear and explicit way to exercise your opt-out right and before introducing appropriate changes to this Privacy Policy.
• You consent to transfer your Personal Data to third parties as described in this Privacy Policy, including to provide our services, unless otherwise compelled by law or as necessary to enforce our Terms of Use or to protect the rights or property of Company or its Users or the public. We may provide Aggregated Data about the usage of App to third parties for purposes that we deem, in our sole discretion, to be appropriate.
• Our App may contain links to third-party websites and applications. Subject to your opt-out preferences, we may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements on our App. This Privacy Policy does not apply to other advertisers or websites. We do not endorse these parties, their content, or any products and services they offer, and we are not responsible for the information practices of such third-party websites or applications. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

6.      Your Legal Rights

6.1            General Rights

6.2            How To Exercise Your Data Protection Rights:

• In order to exercise your data processing rights stated, you must send us a request via our support service: e-mail support@platcore.io and follow the instructions provided.
• Please note that in some cases, in order to comply with a request, we may ask you to provide us with some additional information where this is necessary to identify you as our User. We undertake to comply with your request free of additional charge within [one month] of receipt, but in some cases this period may be extended by [further two months]. We have the right to refuse to comply with your request or charge a reasonable fee if your request is manifestly unfounded or excessive.
• Please note that complying with your request to restrict processing or to erase your Personal Data may result in the deletion of your App Account, so please consider this when deciding to exercise these Personal Data rights.
• Some of the aforementioned rights may have some limitations in terms of their exercising due to obligations imposed on Company by applicable laws. As instance, in some cases we have to archive your data and continue to store it for a certain period of time (which depends on the requirements set forth by applicable law) even after you requested full erasure of such data.
• You are entitled to withdraw your consent to process your data under this Privacy Policy at any time by initiating the deletion of your App account through your account settings and following the instructions provided by Company after your sending such a deletion request.
• If you wish to withdraw your consent in respect of a particular processing purpose, please contact us. However, we reserve the right to cease providing you the services if your withdrawal is not consistent with providing services in the manner prescribed by Terms of Use. Please note that such withdrawal does not have any impact on the validity of the consent before withdrawal and we reserve the right to process your data on other lawful basis if permitted by applicable law.
• The opt-out opportunity applies only to the processing of your data based on your consent, unless otherwise is explicitly stated by the applicable law. We still have the right to process your data based on the other lawful basis such as contract performance, legitimate interest or legal obligation, if available by virtue of applicable law, even if you have opted out such processing according to the provisions of this Privacy Policy section, however, in this case you are still able to exercise your right to object, at any time.

6.3            Children's Information

• Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
• App is not directed to children under eighteen (18) years of age and we do not knowingly collect Personal Data from children under the age of eighteen (18). If we discover that a person under eighteen (18) has provided us with Personal Data, we will promptly delete such Personal Data from our systems.

7.      How We Protect And Store Your Personal Data

• The Company is based in Czech Republic. To the extent that we transfer and process your information outside of the jurisdiction in which you provided it, we take appropriate steps to ensure that your information, including your Personal Data, is protected at a level comparable to what is required in the jurisdiction in which we collected the information.
• If you would like to exercise your rights, please contact us using the contact information located below. Please note that we will need to take steps to verify your request when you exercise your rights.
• We implement a variety of security measures to maintain the safety of your Personal Data when you place an order or enter, submit, or access your Personal Data.
• Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected through our App.
• Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.
• We are constantly working on creation, improvement and further implementation of both administrative and technical measures for securing your data from any unauthorized actions which can be carried out by third parties or occur incidentally, such as unauthorized access, disclosure, alteration, destruction or other malicious use of your data, as well as incidental loss or corruption of such data. We undertake all reasonable steps and measures which are necessary to ensure your data is treated securely and in accordance with this Privacy Policy.
• Some or all of your data may be stored or transferred outside of Czech Republic. You are deemed to accept and agree to this by using our App and submitting information to us. If we do store or transfer data outside Czech Republic, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UAE. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage.
• The law in some jurisdictions may provide you with additional rights regarding our use of Personal Data. To learn more about any additional rights that may be applicable to you as a resident of one of these jurisdictions, please see the privacy addendum for your state that is attached to Section 8 and Section 9.

8.      Privacy Rights in United Kingdom & European Economic Area Residents

• We process Personal Data for different purposes. The legal bases according to the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) for such processing are listed below:

• Your Rights

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain rights as a data subject regarding your Personal Data conferred upon you under GDPR.

All such requests to exercise these rights may be sent to support@platcore.io or to the other contact information listed below. Those rights include:

• Request access to Personal Data about you (commonly known as a “data subject access re-quest”). This enables you to receive a copy of the Personal Data we hold about you, and to check that we are lawfully processing it.
• Request rectification, correction, or updating to any of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request Personal Data provided by you to be transferred in machine-readable format (“data portability”).
• Request erasure of Personal Data. This enables you to ask us to delete or remove Personal Data where there is no valid reason for us continuing to process it. You also have the right to ask us to delete or remove Personal Data where you have exercised your right to object to processing.
• Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you (e.g. if you want us to establish its accuracy or the reason for processing it).
• Withdraw your consent. You may withdraw your consent at any time by sending an email request to (EMAIL).
• Lodge a complaint with a supervisory authority. You have the right to make a complaint with a data protection authority.

9.      Privacy Rights in California, USA (CCPA)

If you are a California resident, you have certain rights as a consumer regarding your Personal Data conferred under Cal. Civ. Code § 1798.100, et seq., known as the California Consumer Privacy Act (CCPA).

• Information We Collect About You and How We Collect It
  • We collect, and over the prior twelve (12) months have collected, the following categories of Personal Data about you:

• We will not collect additional categories of Personal Data without providing you notice. We obtain this information directly from you via e-mail or via our App.
• We do not sell your Personal Data in the traditional sense of the term. However, like many companies, we do use advertising services that seek to tailor online advertising to your interests based on information collected through cookies and similar technologies about your online activities. This is called interest-based advertising. The statutory definition in the CCPA of "selling" is broad and can include interest-based advertising.

• Third Parties to Whom We Disclose Your Personal Data for Business Purposes
  • We may disclose your Personal Data to third parties for one or more business purposes. When we disclose Personal Data to non-affiliated third-parties for a business purpose, we enter a contract that describes the purpose, requires the recipient to both keep that Personal Data confidential and not use it for any purpose except for the specific business purposes for which the Personal Data was disclosed, and requires the recipient to otherwise comply with the requirements of the CCPA.
  • We disclose your Personal Data to the categories of third parties listed above for the following business purposes:
• Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
• Helping to ensure security and integrity of our products, services, and IT infrastructure to the extent the use of the Personal Data is reasonably necessary and proportionate for these purposes.
• Debugging to identify and repair errors that impair existing intended functionality.
• Short–term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us. Our agreements with third parties prohibit your Personal Data from disclosure to another third-party and from using your Personal Data to build a profile about the you or otherwise alter your experience outside your current interaction with us.
• Performing services on behalf of us, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of us.
• Providing advertising and marketing services, except for cross-context behavioral advertising, to you.
• Undertaking internal research for technological development and demonstration.
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
  • Your Rights

The CCPA provides California residents with specific rights regarding their Personal Data. This section describes your CCPA rights and explains how to exercise those rights.

• Right to Know. You have the right to request that We disclose certain information to you about our collection and use of your Personal Data over the past 12 months (“Right to Know” Consumer Request). This includes:

1. the categories of Personal Data we have collected about you;
2. the categories of sources from which that Personal Data came from;
3. our purposes for collecting this Personal Data;
4. the categories of third parties with whom we have shared your Personal Data; and
5. if we have “sold” or “shared” or disclosed your Personal Data, a list of categories of third parties to whom we “sold” or “shared” your Personal Data, and a separate list of the categories of third parties to whom we disclosed your Personal Data to.

• Deletion Request Right. You have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Section 10.3.3, Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  • Exercising Access, Data Portability, and Deletion Rights. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at:
• Emailing us at support@platcore.io

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Data. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

• Response Timing and Format. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Data that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

• Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Data’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

10.   General

10.1        Changes To Privacy Policy

• This Policy may be modified from time to time, thus, check back often. So that you are aware changes have been made, we will adjust the “Last Revised” date or “Date of publication” at the beginning of this document. The new policy may be displayed on-screen, and you may be required to read it to continue your use of App.
• Continued access to our products, services by you will constitute your acceptance of any changes or revisions to this Policy.

11. Questions, Problems or Complaints

If you would like to exercise your legal rights, or if you have comments, questions or concerns, or if you would like to submit a complaint regarding the collection and use of your Personal Data, please feel free to contact us: support@platcore.io.